AI for Salesforce Experience Cloud Communities
increase in community engagement with AI
reduction in support tickets
Administrators, Empower Your Communities
Easy Setup, Powerful AI Features
Configure AI assistants for your customer and partner communities directly in Salesforce Experience Cloud with no-code setup and template-based prompts.
Centralized Management
Manage AI experiences across all your communities from a single console with unified controls for content policies and usage monitoring.
Experience Users, Engage with Intelligence
Natural Language Interactions
Enable your community users to ask questions, get support, and find information using natural language conversations right within your Experience Cloud site.
Personalized Assistance
Deliver contextual help based on user profiles, past interactions, and community content to provide personalized and relevant responses.
Customer Success Managers, Transform Community Engagement
Multilingual Support
Break language barriers with AI that understands and responds in multiple languages, making your global communities more accessible and inclusive.
24/7 Intelligent Assistance
Provide always-available support even outside business hours with AI assistants that can handle routine inquiries and escalate complex issues when needed.
Why Leading Companies Choose GPTfy for Experience Cloud
Enhanced User Experience
Provide an intuitive, conversational interface that helps users find information and solve problems faster than traditional navigation.
Increased Engagement
Boost community participation by 40% with intelligent assistance that encourages interaction and provides immediate value.
Support Deflection
Reduce support tickets by up to 35% by enabling self-service through AI-powered community assistants that resolve common issues.
Key Features That Transform Community Experiences
Multilingual Support
AI understands and responds in 95+ languages, making your communities accessible to global audiences without additional configuration.
Content-Aware Responses
AI automatically references your knowledge articles, discussions, and other community content to provide accurate and contextual answers.
Role-Based Access
Customize AI capabilities based on community user roles and permissions, ensuring appropriate information access.
Analytics Dashboard
Track engagement metrics, popular topics, and AI performance with comprehensive analytics tools for continuous improvement.
Transform your community experiences with AI
Discover how GPTfy Experience Cloud integration can transform your customer and partner communities in just 30 minutes. We'll show you real examples based on your community needs.
Book 30 mins. See Experience Cloud AI in action.100% Salesforce Native. AppExchange Security Approved.
Unlike other AI solutions that can send your data to third-party AI systems without masking, GPTfy runs in your Salesforce Org and uses your company's secured AI infrastructure. All community interactions are protected with multi-layered PII protection, and comply with GDPR, HIPAA, PCI-DSS, and other industry standards.