Customer answers. Instantly accurate.
of customers abandon carts when chatbots can't answer questions.
of customers prefer self-service support options when available.
Service Teams, Reduce Escalations
Boost First Contact Resolution
Transform Einstein Chatbot into a knowledge powerhouse using RAG to pull accurate information directly from your documentation.
Automatic Case Deflection
Instantly solve repetitive customer inquiries with AI that understands intent and delivers personalized solutions via natural conversation.
Support Leaders, CSAT Improvement Engine
Track Sentiment in Real Time
Monitor customer satisfaction across every chatbot interaction with continuous sentiment analysis that identifies escalation triggers immediately.
Optimize Bot Performance
Discover knowledge gaps and improvement opportunities through AI analysis of customer conversations and resolution pathways.
IT Teams, Zero-Code Implementation
One-Hour Deployment
Set up advanced AI capabilities for your Einstein Chatbot in under 60 minutes with our guided implementation wizard.
Secure Data Handling
Keep all customer conversations and knowledge base content within your secure Salesforce environment via native architecture.
Why Leading Organizations Choose GPTfy Einstein Bot Enhancement
50% Faster Resolution Times
Customers get accurate answers in half the time compared to standard chatbots without RAG capabilities.
42% Higher CSAT Scores
Organizations report significant improvement in customer satisfaction metrics after implementing GPTfy.
35% Reduced Call Volume
More issues resolved through chat means fewer escalations to live agents, reducing overall call volume.
Key Features for Einstein Chatbot Enhancement
RAG Technology
Retrieval Augmented Generation pulls precise information from your knowledge base to answer complex questions.
Continuous Learning
AI improves with each interaction, learning from successful resolutions to handle similar queries better next time.
Knowledge Discovery
Identify gaps in your documentation based on customer questions that couldn't be answered completely.
Conversational Design
Natural dialogue flows that feel human, with context awareness across multi-turn conversations.
Ready to Transform Your Customer Service?
See how you can supercharge your Einstein Chatbot with GPTfy AI to provide instantaneous, accurate answers to your customers—all from inside your secure Salesforce environment.
Book 30 mins. Elevate your Einstein Chatbot.100% Salesforce Native, AppExchange Security Approved
Unlike other AI solutions that send your customer conversations to external systems, GPTfy runs in your Salesforce Org and uses your company's secured AI infrastructure. Get multi-layered PII protection and comply with GDPR, FINRA, HIPAA & other regulations.