Customer conversations. Instantly actionable.
of reps' time is spent on manual data entry rather than selling through productive calls.
of sales leaders say their teams miss critical details during customer conversations.
Sales Teams, Close More Deals
Call Transcription in Real Time
Convert client calls into accurate text transcripts available instantly for analysis and follow-up planning via secure voice processing.
Guided Selling Intelligence
Receive real-time prompts and contextual information during calls, ensuring you never miss opportunities to address client needs with personalized insights.
Support Teams, Elevate Service Quality
Customer Sentiment Detection
Analyze voice tone and language to understand customer feelings through advanced AI, helping agents provide more empathetic service with contextual insights.
Automated Call Summaries
Create concise, AI-generated summaries with key points, action items, and sentiment analysis after every call through intelligent conversation processing.
Leadership, Data-Driven Decisions
Voice Analytics Dashboard
Access comprehensive insights from all customer calls, identifying trends, training needs, and improvement opportunities via intuitive visualization tools.
Team Performance Metrics
Track key metrics like talk-to-listen ratio, interruption rate, and sentiment progression across customer interactions through continuous voice analysis.
Why Leading Organizations Choose GPTfy Voice
40% Faster Call Resolution
Reduce average handle time with AI-assisted conversation guidance and contextual information during customer interactions.
37% Higher Conversion Rate
Sales teams close more deals with real-time insights and voice analytics during customer calls and follow-ups.
45% Improved CSAT Scores
Enhanced customer experience through emotionally intelligent service delivery guided by voice sentiment analysis.
Key Features of GPTfy Voice
Live Transcription
Real-time voice-to-text with 98% accuracy across multiple languages and accents in your secure Salesforce environment.
Sentiment Analysis
Detect customer emotions through voice tone and language patterns to guide appropriate responses during conversations.
Automated Summaries
Generate comprehensive call recaps with key points, action items, and follow-up reminders using AI-powered analysis.
Voice Analytics
Measure talk time, interruptions, discussion topics, and sentiment trends across all calls for continuous improvement.
Ready to Transform Your Customer Interactions?
See how you can transform voice calls into valuable business intelligence with GPTfy Voice, providing rich conversation insights and analytics—all while reducing manual data entry.
Book 30 mins. Transform your voice interactions.100% Salesforce Native, AppExchange Security Approved
Unlike other AI solutions that send your customer conversations to external systems, GPTfy runs in your Salesforce Org and uses your company's secured AI infrastructure. Get multi-layered PII protection and comply with GDPR, FINRA, HIPAA & other regulations.