Case Studies

Yes. Both case studies are based on verified production deployments. The 97% case deflection figure comes from a Fortune 500 Service Cloud deployment, and the 16x ROI is calculated using a transparent formula published in the case study itself.

The ROI formula is transparent: (Users x Blended Hourly Cost x Hours Saved Per Week x 52 Weeks) minus the annual software cost. The financial services case study details every input variable so you can validate the math independently.

GPTfy is 100% Salesforce-native and works across Sales Cloud, Service Cloud, Health Cloud, Experience Cloud, and other Salesforce products. The same installation, security framework, and AI model configuration extends across Clouds without separate deployments.

The Service Cloud case study was deployed in 76 days across 59 countries. The Sales Cloud deployment reached 800 users in 12 weeks via a phased rollout. GPTfy's Salesforce-native architecture eliminates external infrastructure provisioning, which compresses timelines compared to platform-level AI projects.

GPTfy runs 100% inside your Salesforce org. Before any data reaches an external AI provider, multi-layered PII masking is applied via Named Credentials. Every AI interaction is logged with full audit trails, meeting the governance requirements of financial services, healthcare, and other regulated industries.