97% Case Deflection. 76 Days.
No additional platform products required.
The Challenge
The Solution
Customer Profile
Fortune 500 Scale
50,000+ employees across multiple regions with complex support requirements
International Reach
59 countries requiring native language support and complex support SLAs
Support Volume
22,500+ monthly inquiries automated across all channels including in-app messages
Why GPTfy Was Selected
100% Native
Everything stays within Salesforce environment
Rapid Deployment
90-day implementation vs. 12+ months for alternative solutions
Complete Governance
Full transparency and auditability of all AI interactions
Implementation Journey: Three-Phase Rollout
Phase 1: Foundation
30 days
- •GPTfy installation and configuration
- •AI infrastructure integration
- •Security framework setup
- •Initial testing protocols
Phase 2: Integration
60 days
- •Einstein Bot enhancement
- •Multi-system data connections
- •Language processing setup
- •Workflow automation design
Phase 3: Deployment
90 days
- •Global language optimization
- •Advanced workflow implementation
- •Production deployment
- •Comprehensive monitoring setup
Transformational Results
Case Deflection
Customers receive instant, accurate responses without human intervention
Inquiries Handled
Automation of customer inquiries including live chat transfer and case creation
Compliant Chats
Full auditability and data security for regulatory requirements
Solution Capabilities
20+ Languages
Native responses in multiple languages with cultural context, enabling global customer satisfaction
Instant Intelligence
Advanced AI integrated with Einstein Bot, providing comprehensive customer context instantly
Enterprise Security
BYOM capability with existing AI infrastructure, maintaining complete data residency and regulatory compliance
Continue Your Evaluation
FinServ Case Study: 16x ROI
How a global firm achieved $4.3M in annual savings across 800 sales users with GPTfy.
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GPTfy Prove: 3 Problems. 3 Weeks. 3 Wins.
Forward-deployed engineers work in your Salesforce org with your real data.
Webinars
Watch recorded webinars covering GPTfy capabilities and customer stories.
Resources
Guides, FAQs, use cases, and demo videos.
Ready to Prove It in Your Org?
This Fortune 500 company achieved 97% case deflection in 76 days. Start your own proof of value with forward-deployed engineers in your Salesforce org.